This blog post has been updated November 5th, 2025.
If you’ve just started looking for a personal alarm system and/or device, you may be wondering how they work and whether you need a landline home-phone for them to work.
The short answer is: No you don’t.
Both our Home Companion and Freedom Friend both use a SIM card that connects to the mobile network. This is a great solution, as they do NOT require a landline or home phone. Both devices just need a sufficient connection to the mobile phone network to operate.
At APERS we’ve taken every step to ensure setting up and using personal emergency response systems (personal emergency alert alarms) are as simple as possible.
Are you looking for a personal emergency alarm response system for your mother, father, friend or partner?
If you are currently looking for a personal emergency alarm system for either or both of your parents, we have personal alert products and support that is state-of-the-art, affordable and reliable. Please view our range of products here, including those with fall detection systems built-in.
If one of your parents has a hard fall, our fall detection wearable pendants and/or wriststrap devices will alert our 24/7 Monitoring Centre. One of our Care Team members will then take appropriate immediate action to ensure your parent receives help.
Similarly, if any emergency occurs, your parents can simply press the big SOS or help button on the wearable device, and be instantly connected to our 24/7 Monitoring Centre. They will receive professional, caring help straight away by our highly trained and very experienced Care Team staff.
This also all applies if you are seeking a personal emergency response device and/or system for a friend, partner or other family member, including someone who needs care on standby due to a chronic illness or disability.
Rental options are also available
Our Home Companion and Freedom Friend systems and devices can also be rented instead of purchased outright. We make our products as accessible as possible, no matter your budget.
Additionally, we provide a recycling and buyback program.
At APERS, we help minimise costs while going above-and-beyond to ensure your loved ones can gain fast help if and/or when they need it.
Please also note: Unlike many products on the market, our products and devices are professionally monitored 24/7, not self-monitored. Read more about this here.
Do you have more questions or are wondering which device will best suit your situation?
Contact us or give us a call on 1300 852 148 and one of consultants will be happy to answer your questions.
