When you have a Personal Emergency Response System, one of the most important aspects of your safety is the quality of the team monitoring it, which is why APERS has a specially trained ISO 9001: 2015 quality assured Control Room Care Team for this exact task.
Fast Response Times
When an accident happens, it is important to get assistance as fast as possible, which is why we pride ourselves on our quick response time. Our friendly team are specially trained to respond to emergency situations and have many years of experience since the company’s establishment in 1971.
Our Care Team is always there for you, no matter the time of day, ensuring you have 24/7 coverage, all year-round. Even during events, such as a power outage, we have multiple back-up generators and UPS for an uninterrupted power supply. As well as this, we have multiple sites at geographically separate locations, so even if one site is affected, we can still provide you with fast and high-quality responses.
Getting help when you need it most
Receiving assistance has never been easier. By simply activating your Personal Emergency Response System, a signal is sent from the device to the Care Team, where a Care Team Member will follow a set of predetermined instructions and, if necessary, call your designated emergency contact or emergency services.
Our qualified Care Team is there to assist you when you need it most, giving you the peace of mind that you are in safe hands.