The APERS’ Care Team is heavily invested in the safety and well-being of our clients, which is why we respond to our alerts as fast as possible, whilst still providing a high standard of care.

Since the company’s establishment in 1971, our friendly Care Team has had many years of experience, and since then, have ensured that we are there and available at all times, no matter the situation or time of day. Our Care Team is accessible 24-hours a day, 365 days a year. Even during unforeseen events or technical outages, we have multiple power supplies and generators, enabling us to provide uninterrupted assistance Australia wide. As well as this, we have back-up phone systems, servers and alternative communication paths if these services were to be disturbed.