Home Care - Personal Alarms
We provide the highest level of care, support and assistance.
Your safety and the safety of your family and loved one is our highest priority
At APERS, your safety is our highest priority. We can help provide you with comfort and reassurance in your own home through our Personal Emergency Response Systems, enabling you, your partner and your family to maintain independence. When unexpected accidents occur, simply press the button on the personal alarm device, and our system will establish direct communication with our 24/7 Monitoring Centre Care Team, who will then provide swift assistance when needed.
We understand the anxiety that comes with seeing your loved ones age and their health deteriorate, especially if you’re unable to be with them at all times. Our home care solutions enable people of any age and ability to live safely and independently in a place of their choice.
We also provide mobile device options to use when out and about away from home.
Each of our clients have an individually tailored care plan. Our Customer Care Consultants will provide the appropriate support for yourself, your family and/or your loved one. Plus provide relevant information to a formal care giver.
Fall Detection
Sometimes a fall can leave you unable to reach for help. With optional fall detection, your pendant can automatically alert our Care Team, making sure that assistance is on the way when you need it most.
Emergency assistance as soon as possible
If falls are a concern, our Personal Emergency Response Systems include an optional Fall Pendant feature, which helps to detect when a major fall occurs. Your pendant will automatically send an alert to our professional 24/7 Monitoring Centre Care Team, allowing us to provide you with emergency assistance as soon as possible.
Discrete and stylish
These discrete and stylish devices are offered as a pendant worn on a necklace or on a wriststrap to suit your preference. These products are available as part of our APERS Home Companion or can be purchased separately. Also, if you have purchased a device and no longer require it, we now offer a Buyback Program where we can purchase the device from you, subject to the unit being in good and working condition. Rental options are also available.
Don’t wait any longer to prioritise your own safety, contact us today to learn more about our Personal Emergency Response Systems.
Safety can be stress-free
To make your loved one’s safety as stress-free as possible, choose APERS products for their ease of installation and everyday use. Our systems are designed for self-install, and most customers set them up themselves.
Our oldest recorded customer to self-install the unit was 94 years of age. This indicates how straightforward it is. If you cannot complete it on your own, a family member, loved one or carer can help, and our team is only a phone call away if you need guidance.
Once connected, we work with you to develop a clear, tailored response plan that sets out who to contact and what to do so you or your loved one feels safe and comfortable at home.
Making getting help as easy as possible
Accidents occur when we least expect them, and they can happen to anyone, no matter if you’re ageing, disabled or frail. But a simple call to APERS can help relieve your worries and concerns – don’t let their first fall be the one that makes you take action.
To find out more about our Personal Emergency Response Systems, contact us today.
24/7 Help
With one button press you can call for help anytime you need it. Our highly trained Care Team will answer, talk and listen, then take action to make sure you get assistance as quickly as possible. Our Care Team has first-aid training and are available 24 hours a day, so you are never left waiting or unheard.
Speak with a Consultant
Speak with our friendly team about APERS Home Companion, Freedom Friend, and fall detection options. We’ll help you choose the right device and plan for your needs and budget.
FAQ's
Below are some frequently asked questions. If you have additional questions, please contact us. Our friendly team are here to assist.
What happens when I press the help button?
You connect to our 24/7 Monitoring Centre through the base unit or pendant. We confirm what you need, use your care plan to contact your responders, and call emergency services when required.
Do I need a landline or Wi-Fi?
Home Companion operates via the mobile network. We’ll confirm the best setup for your home.
Does the fall detection pendant call automatically?
If a major fall is detected, it can trigger an alert to our Monitoring Centre. You can also press the button at any time.
Will it work in the garden or garage?
Yes, the pendant connects to the Home Companion within a typical home and yard range.
Who gets notified during an emergency?
Your personalised plan lists family, neighbours or carers. We follow that plan and contact emergency services when needed.
Do you offer rental options?
Yes. Rental plans are available.
How is my information kept private?
We store only what is needed for your safety, use secure systems, and share details only with your nominated contacts and emergency services when required.
What if I move house?
Take your APERS system with you. Before you move, please let us know so we can update your new address and any contact details in our monitoring software. When you’re set up at the new home, press the help button for a quick test so we can confirm everything is working and your response plan is up to date.
