Disclaimer
This Disclaimer applies to the APERS website and any information, pages, forms, downloads and services made available through it.
General information only
Information on this website is provided for general information purposes only. It is not intended to be advice (including medical, legal, financial or professional advice) and should not be relied on as such. While we take reasonable care to keep website content accurate and up to date, we do not guarantee that information is complete, current or suitable for your circumstances. You should make your own enquiries and obtain independent advice where appropriate.
Medical information and emergencies
Website content is not medical advice and is not a substitute for professional medical care.
If there is an immediate risk to life or property, call 000.
APERS personal alarm devices and monitoring services are designed to support personal safety, but they do not replace emergency services.
Monitoring and response limitations
Where the website describes monitored alarms or response services, monitoring involves receiving alarm events and taking action as soon as practicable. Outcomes can be affected by factors outside our control, including:
- mobile network and internet availability, coverage and congestion
- network outages or faults
- power outages
- device battery level and charging habits
- device setup, environment, wear and damage
- your location and the availability of third party responders (including emergency services, family, carers and other contacts).
Network coverage
Mobile and GPS-enabled devices rely on 4G coverage and service availability from mobile network providers. Coverage varies by location, terrain, building materials and environmental conditions. Service may be unavailable, delayed, or interrupted in areas with limited coverage or during network outages.
Power outages
Some devices may continue operating during a power outage if they have sufficient charge. However, service may still be impacted by network availability, device battery level, or other factors outside our control.
Device care and charging
Rechargeable wearables require regular charging and battery performance reduces over time. To help prolong battery life:
- do not leave rechargeable wearables on the charger overnight
- unplug once fully charged
- avoid exposing devices to high heat or direct sunlight for extended periods
- follow the care instructions supplied with your product.
Third-party links
This website may contain links to third-party websites or services. Links are provided for convenience only. APERS does not control and is not responsible for third-party content, availability, or privacy practices. Use of third-party websites is at your own risk.
Testimonials and examples
Any testimonials, case studies, or examples shown on this website are individual experiences. They are provided for illustration only and are not a guarantee of outcomes or response times. Results and experiences can vary.
Liability
To the extent permitted by law, APERS is not liable for any loss arising from your use of, or reliance on, this website, including loss caused by website unavailability, errors, or events outside our reasonable control. This does not exclude liability where it cannot legally be excluded.
Australian Consumer Law
Nothing on this website (including this Disclaimer) excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or other laws that cannot be excluded.
Contact
If you have questions about this Disclaimer, contact APERS via the Contact Us page.