Services

APERS provides monitored personal alarms, mobile safety devices and related support for people at home, in the community and in workplaces. Whether you are choosing protection for yourself or a family member, managing home care services, coordinating support or overseeing staff working alone, our solutions add an extra layer of safety.

Use this page to explore how we support individuals and families, mobile clients, lone workers, community providers, retirement living and referrers. If you are unsure where your situation fits or how APERS can help, please contact us and our team will talk through the options.

Here to help Australia wide when you need it

Yourself, Family & Loved One

Personal alarms and monitored devices that help you, a partner or family member call for help quickly, at home or in the garden.

Mobile Care (When away from home)

4G mobile pendants and watches with SOS buttons and GPS, connecting you to our 24/7 Care Team when out shopping or walking, etc.

Lone Worker Safety Solutions

Monitored mobile SOS personal alarms for staff and/or anyone who works alone, providing emergency assistance with a built-in GPS locator and two-way voice, so you and/or your team can request help whenever needed.

For Home Care Businesses & Independent Living Organisations

Personal alarm services that integrate with your care plans, offering referral support, monitoring, reporting and flexible response plans for clients living independently at home.

For Retirement Villages and Residential Aged Care

Solutions for villages and facilities needing centralised alarm monitoring, in-room call points, pendants and reporting that complement your existing care staff and systems.

Recycle & Buyback Program

Return eligible APERS devices for buyback or recycling, helping reduce e-waste, recover parts and keep personal alarms out of general household rubbish.

Referrers & Healthcare Professionals

Information and resources for GPs, allied health clinicians, support coordinators and aged care providers referring clients who may benefit from monitored personal alarms.

Funding options with NDIS, Support at Home and CHSP

Guidance on how personal alarms fit within NDIS, Support at Home and CHSP frameworks, so you can consider the right pathway for each person.

We offer senior discounts.

If you are over 55 years of age or have a Pensioner Card or a Commonwealth Seniors Card, you may be eligible for a seniors discount on hardware purchase for our Home Companion and Freedom Friend.

Speak with a Consultant

Speak with our friendly team at APERS to ask questions and/or to discuss your needs and requirements.

"I am 80 and I live on my own. Since I got my APERS medical alarm I feel safe at home. I keep the button with me. It is very simple to use. My daughter feels much better too because she knows help is there if I need it which gives us both peace of mind."

"I want to keep living independently in my own home and not move to a nursing home placement. My APERS device allows me to live life on my terms whilst remaining independent."

"When I needed help, APERS not only called an ambulance but also let my daughter know what was happening. They handled everything so smoothly. Their care goes beyond just answering a call, they truly look after you.

“Excellent service each and every time we needed to use the service, it made it so much easier."

“The APERS person couldn’t hear me, but they must of acted straight away. Before long, the ambulance arrived and got in using my key from my lock box. Everything worked just as it should, I was so relieved and grateful for how quickly APERS responded. I have now upgraded to a falls pendant.”

“I pressed my pendant after feeling dizzy one night, and APERS responded instantly. They checked how I was feeling, called my neighbour, and stayed on the line until she got to me. It’s comforting knowing someone’s always there, day or night."

“I’m not great with tech, but the Freedom Friend just works. When I had to use it APERS spoke to me straight away. It took a lot of the panic out of it. I wear it every day and feel much safer when I’m out.”